Privacy Policy
Effective Date: January 2, 2025
1. Introduction
Ravenna Homes (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website RavennaHomes.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and any other information you voluntarily provide through our lead forms.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our website.
- To improve, personalize, and expand our website.
- To understand and analyze how you use our website.
- To develop new products, services, features, and functionality.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- To process your transactions and manage your orders.
- To find and prevent fraud.
4. Tracking Technologies
We use the following tracking technologies:
- Google Analytics: We use Google Analytics to track and report website traffic. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
- Google Ad Tracking: We use Google Ads to display relevant ads to users who have previously visited our website.
- Facebook Ad Tracking: We use Facebook Pixel to understand the actions that people take on our website and to measure the effectiveness of our Facebook ads.
- LinkedIn Ad Tracking: We use LinkedIn Insights Tag to analyze the performance of our LinkedIn ads and track conversions.
- YouTube Ad Tracking: We use YouTube Analytics to track video engagement and understand user behavior on our YouTube channel.
5. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Third Parties: Data will not be sold or shared with third parties for marketing or promotional purposes.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
